If you're having trouble finding your Origin account, don't worry. Here are some steps to help you locate it:
1. Check your email address:
- Ensure you're using the correct email address to log in.
- If you're an iOS user, you may have used Apple's Hide My Email feature when creating your account. This creates a unique, anonymous email address for your Origin account.
- Look for emails from Origin in your inbox. The email address on these messages is the one associated with your account.
2. For iOS users - Check your Hide My Email addresses:
- Go to Settings > [Your Name] > iCloud > Hide My Email.
- Look for an email address associated with Origin.
- For a detailed guide on how to look up Hide My Email addresses, visit: https://support.apple.com/en-us/HT210425
3. Try alternative email addresses:
- If you have multiple email addresses, try logging in with each of them.
4. Check for typos:
- Double-check that you've entered your email address correctly without any typos.
5. Reset your password:
- If you're sure you're using the correct email but still can't log in, try resetting your password.
6. Contact support:
- If you've tried the above steps and still can't find your account, please contact our support team.
- Provide any information you can about when and how you created your account, including whether you might have used Apple's Hide My Email feature.
Remember, for security reasons, we can't provide account information to email addresses not associated with an Origin account. If you believe you've used a Hide My Email address, you may need to check your Apple ID settings or contact Apple Support for assistance in recovering that email address.
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