Having trouble inviting your spouse to join your account? Here are a few tips to help you troubleshoot:
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Error Message: "Email Already Associated with an Origin Account"
This error typically means that your spouse's email is already linked to an existing Origin account. Please ensure they haven't already created their own account. If they have, they can delete their account through their account dashboard.
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Typo in the Email Address
If you invited your spouse but made a typo in their email address, follow these steps:
- Go to your profile settings.
- Cancel the original invite.
- Re-invite your spouse using the correct email address.
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Other Issues
If you encounter any other problems, please reach out to our Support team for further assistance. We're here to help!
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