I'm being told my provider login credentials are not correct but I am sure they are.

We totally get how frustrating this can be. More often than not, the issue is that your bank has a character limit on passwords that you may be exceeding. Here's how to fix it:

1. Go directly to your bank's website and reset your password to something new.
2. When creating the new password, double check what the character limit is for that bank and stay within that limit.
3. Come back to Origin and enter that new shortened password when you link your account.

This should allow the connection to go through smoothly, but Let us know if you still have any trouble getting linked up.